We process orders in 3-10 business days (Monday to Friday). Once shipped, the estimated delivery time for Europe is 7-14 business days. In exceptional cases, it may take up to 20 days. You will receive a tracking number to check the status of your order at all times.
Yes, we accept returns within 30 days of receipt, provided the product is in good condition, complete, and in its original packaging. Return shipping costs are the responsibility of the customer. To initiate a return, please write to us atnfo.anaruiz.contact@gmail.com with your order number and reason. Do not send the product without contacting us first.
How can I track my order?
Once your order has been processed and shipped, you will receive a tracking number by email so you can track your shipment in real time. If you have any questions, contact us at info.anaruiz.contact@gmail.com, indicating your order number.
Is it safe to buy from this store?
Yes, our store has SSL security certificates and we use reliable payment gateways to ensure the protection of your personal and financial data.